Refund and cancellation policy

Last updated: 17 October 2026

This policy applies to the live online courses sold on this website by BOSS 360 CREATIVE PVT LTD (“BOSS 360”, “we”).

If you cancel

• 48 hours or more before the session starts: full refund of the amount paid.
• Less than 48 hours before: no refund, but you can move your seat to a later batch of the same course once, free of charge, subject to availability.
• No-shows: no refund or transfer.
• For multi-seat orders, you can cancel or move individual seats on the same terms.

To cancel or move, email our enquiry form from the address you booked with, quoting your booking ID.

If we cancel

If we cancel or reschedule a session, you get a full refund automatically, or you can choose to move to another date instead.

Payments made after the seat hold

When you start checkout, we hold your seats for 10 minutes. If a payment completes after the hold ended and the batch filled up in the meantime, we refund the full amount automatically.

How refunds are paid

Refunds go back to the original payment method through Razorpay. They are issued within 2 working days of approval and normally reach your account within 5–7 working days, depending on your bank.

Enquiry-only programs

The Hands-on Program and 1:1 sessions are not sold on this website. Their terms are agreed in writing before any payment.

Delivery

All courses are delivered live online through Google Meet. No physical goods are shipped. Your confirmation, the Meet link and reminders are sent to the email address(es) given at booking.